Crackerjacks

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• Using Crackerjacks

Crackerjacks contractors get in, get up to speed and get the job done in a professional manner.

This won’t, however, happen by osmosis – a contractor who’s well inducted will deliver the right results more quickly. So to make sure that your contracting relationship gets off to a flying start, we’ve written an article about the key things any business should do when working with a contractor.

Ensure they’ve got the tools

For a contractor to get the work done, they’ll need the right tools. Check to see if they’ll need access to computers, networks, security codes or anything of the like, and organise this before they start. That way they’ll be able to get going as soon as possible, and you’ll get the most from your contractor.

Make sure they’re clear on the scope of the contract

In order for your expectations to be met you need to know what they are and you need to communicate them. Setting clear deliverables, determining which are your absolute priorities and letting your contractor know will mean that you’re on the same page.
Set your contractor up where you can; if they’re covering a permanent role is there a handover pack, or can they meet with the person they’re replacing for a briefing?

Let them know how to work best with you

Think about what your style is like, what’s important for the contract and what kind of interaction you’re looking for. Do you want progress reports? If so, what and when? How do you want them to keep in touch: in person, as a report, via email?

Put them in touch with the right people

Contractors may work for themselves, but that doesn’t make them lone wolves. Introduce them to your team and organise for them to meet with the key people they’ll be working with. Where possible, set up these meetings before your Crackerjack arrives.

Make sure they know how things work

At a minimum this may mean giving them a quick tour of the business and showing them where to find the office supplies, but you may also have specific software or business systems that they’ll need to know how to use. Contractors and permanent employees are similar in this regard, so make sure you give them the knowledge that they need to get started.

Touch base early to check that things are on track

Catching up within the first week and then on a regular basis gives the opportunity for both of you to make sure that things are on track, and to deal with any changes as they arise. This way you’re both clear on what’s going on, and you can make sure that you’re setting yourself up for success with your contractor.