Crackerjacks Privacy Policy

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Privacy Policy

This privacy policy is written to demonstrate Crackerjacks’ (Green Tea solutions Ltd is the legal company entity that trades as, “Crackerjacks”, “Crackerjacks Contracting”, and “Crackerjacks NZ”) commitment to privacy, and to outline our data collection and usage policies. The use of the website is subject to our terms and conditions of use.

1. Data Collection and Use

Personal Information

Information collected through the website will include personal information which you provide (including information collected by log files as set out below). For example, in order to fully benefit from Crackerjacks and use all areas of the site, users must register. During registration all users are required to provide contact information. Principals are also required to provide information on the nature of their business, and contractors on information relevant to their work and education history. Also, you may choose to take advantage of the website’s resources, such as timesheet and billing templates. If you opt-in for this service, you will need to enter information such as your IRD number onto the form.

We will use your personal information to contact you throughout the contract engagement process. It will also be used to send you site newsletters and reports, which you can choose not to receive by simply clicking unsubscribe from the email. When it is necessary for us to do so, we will also use this information to send you service related announcements; for example if our service is temporarily suspended for maintenance.

We may use your personal information to conduct address verification or credit checks for invoicing and billing purposes and to enrich your profile and searchability. In order to provide some of the services, we may use external information to supplement your personal information.

The main Personally Identifiable Information collected by us is as follows:
Name, Photograph (Contractors), Contact address, Email address, Linkedin details, Landline and Mobile phone numbers, Career history information, Referee and reference information.

Log Files

Crackerjacks uses log files in order to enhance your experience on our site and to analyse trends.

Log files gather information such as which URL you just came from, which URL you go to next, what browser you are using and your IP address. This information is used to analyse trends. Users who log in have their IP address recorded, which can be used to identify a user; however Crackerjacks will treat this information as personal information.

Cookies

Cookies are small pieces of information that are stored on a user’s computer. We use session cookies to make it easier for you to navigate our site, and persistent cookies to improve your experience by storing your search, posting and application history, and your login details if you choose. Cookies can be disabled via your web browser; however doing so will limit your access to some of the Crackerjacks features. Our cookies store a hashed version of your email address, and whether you are a contractor or a principal.

We use a third-party tracking service that uses cookies to track non-personally identifiable information such as usage and volume statistics, for research purposes in order to further develop our site. This information cannot be used to identify an individual user.

Information collected by tracking technologies is NOT linked to any Personally Identifiable Information.

Other information

We will have access to and may use other information such as number of users, traffic patterns and demand for the service for the purpose of monitoring server and software performance as well as for our other internal purposes. Further, we may collect information about all system interaction with users while they are logged in.

2. Information Sharing and Disclosure

Personal Information

Crackerjacks will not share your personal information without your permission. For the purposes of our service and in order to engage in a contract, it is necessary for your contact information to be displayed to other site users. You will be asked for your authorisation every time this occurs, and are under no obligation to disclose any personal information.

By providing us with references, you authorise Crackerjacks to contact the referees and obtain reference reviews on you.

If you choose to use our “add user” service to invite an external contractor / user to the site, we will ask you to provide us with their name and email address. We will automatically send the individual an email, including your name and contact email address, inviting him/her to visit the Crackerjacks site. Crackerjacks uses this information to send a once off email to that address, and the recipient has the option to block their address from receiving future emails of this nature.

If you contact us with a request for assistance in using the site, authorised Crackerjacks employees may access your registration details solely in order to aid in answering your questions.

We reserve the right to disclose your personal information when we believe it is appropriate to comply with the law, facilitate court proceedings or to protect the rights of Green Tea Solutions Ltd or Crackerjacks NZ Limited.

Other information

Information collected through the website that does not identify users is owned by us and may be used to verify actions taken by a user or to better understand the behaviour of users in order to improve the website. We share aggregated demographic information about our user base with our partners and advertisers.

Advertising and Third Party Links

Crackerjacks contains links to a variety of advertising and third party website sources. Some of these links may request or record information from users. Crackerjacks has no control over the content or privacy policy practices of such sites, and encourages its users to review their privacy policies before engaging in any activity with them.

3. Data Storage and Security

We will take reasonable technical and organisational precautions to prevent the loss, misuse or unauthorised alteration of your personal information. Sensitive information, such as data entered during the registration process, is encrypted using SSL technology. Credit card payments are encrypted and processed using an external credit card payment processor and details are not stored by Crackerjacks.

If you use the discussion forum on the site, be aware that any personally identifiable information you submit there can be view and used by other site users. Crackerjacks takes no responsibility for any information submitted to the forum.

We have followed generally accepted industry standards in protecting our information. No method is completely secure, however, and while we take all reasonable measures Crackerjacks cannot make any guarantees absolute security.

4. Data Access and Correction

You can change or update your personal information that you provided during the registration process. This can be done by logging into the site and accessing your account via your dashboard, or by contacting us through one of the contact channels listed below. Information will be updated in a timely manner.

Crackerjacks has appointed a Privacy Officer to ensure the site’s continuing commitment to information privacy and to deal with any privacy complaints or disputes that arise. You can contact the Privacy Officer by emailing privacy@crackerjacks.co.nz, or you can reach us through any of the other contact methods at the end of this policy. We are committed to processing any privacy related enquiry within 5 working days of receipt.

5. Business Transitions

In the event of a change in ownership of all or a portion of the Crackerjacks site or Green Tea Solutions Ltd, your user information may be transferred to the new owner so that the site can continue operations. In this event, your information would remain subject to this privacy policy.

6. Changes in Privacy Policy

We reserve the right to make material changes to our privacy policy or alter site functionality at any time. Any changes made will be updated in this privacy policy accordingly, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We encourage you to frequently review the policy for the latest information on Crackerjacks’ privacy practices. A notice of any material changes to this policy will be provided by email or be displayed by prominent notice on the logged in home page of the website, 30 calendar days prior to implementing this change.

7. Contact Details

If you have any questions about our privacy policy, or any other matter, please feel free to contact us. You can reach us in one of the following ways:

8. Effective date of statement

The Effective Date of this Privacy Statement is: 12/08/2009

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